Customer Success Portal

Dedicated support and implementation tracking for government clients

4
Active Clients
111
Total Users
92%
Avg. Implementation
7
Open Support Tickets

Client Implementations

Ministry of Science & Technology - Kenya

Last activity: 2 hours ago

Active
Implementation
85%
Active Users
23
Training Done
18
Support Tickets
2

National Research Council - Egypt

Last activity: 1 day ago

Active
Implementation
72%
Active Users
31
Training Done
24
Support Tickets
1

Department of Science & Technology - South Africa

Last activity: 3 hours ago

Active
Implementation
95%
Active Users
45
Training Done
42
Support Tickets
0

Ministry of Higher Education - Nigeria

Last activity: 5 hours ago

Onboarding
Implementation
35%
Active Users
12
Training Done
8
Support Tickets
4
Support Tickets
Recent support requests and resolutions
Data sync issues with UNESCO database
Ticket ID: TKT-2024-001 • Client: Kenya
HighIn Progress
Created 2 hours ago
User access permissions configuration
Ticket ID: TKT-2024-002 • Client: Egypt
MediumResolved
Created 1 day ago
Custom report generation request
Ticket ID: TKT-2024-003 • Client: Nigeria
LowPending
Created 3 days ago