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Questions about security, compliance certifications, and data protection.
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Quick Answers
What are your support hours?
We offer 24/7 support via email. Phone support is available Monday-Friday, 9am-6pm EST. Live chat is available during business hours.
How quickly will I get a response?
We aim to respond to all inquiries within 2 hours during business hours. Critical issues are prioritized and may receive faster responses.
Do you offer training and onboarding?
Yes! We provide comprehensive onboarding for all new customers. Enterprise customers receive dedicated training and support.
Can I schedule a demo?
Absolutely! Contact our sales team at [email protected] to schedule a personalized demo of the platform.
Government Procurement Guide
A comprehensive guide for government agencies on how to procure NSTIS through federal, state, and local procurement channels.
RFP Templates & Requirements
Complete RFP template with functional, technical, and security requirements
Implementation Timeline
Detailed 5-phase implementation plan with milestones and deliverables
Compliance & Certifications
SOC 2, GDPR, CCPA, FedRAMP, and FISMA compliance information
Pricing & Support Options
Transparent pricing tiers and support level details
DOCUMENT DETAILS
40+ Pages
Comprehensive procurement guidance
PROCUREMENT METHODS
4 Options
Direct, GSA, Cooperative, RFP
TIMELINE
4-7 Months
Typical RFP to go-live
SUPPORT INCLUDED
24/7 Available
Dedicated procurement team
Still Have Questions?
Check out our documentation or reach out to our support team.